If you encounter this error message at the EDU Subscription checkout page after attaching EDU ID, it is likely that you have not click on the 'Upload' button.
You'll need to click on the 'Upload' button to complete the document attachment.
Articles in this section
- Error: We are experiencing technical difficulties
- Error: You have exceeded your allowed activations
- Error: Your trial is over
- Error: The subscription server response is invalid
- Error: Auth Token cannot be used
- Error - EDU Subscription Purchase - reCAPTCHA verification failed
- Error: The code execution cannot proceed because VCRUNTIME140.dll was not found.
- Handling Error Messages
- Troubleshooting a Trial message after buying SketchUp