Most of the commonly-asked questions are addressed in our Help Center. However, feel free to use the other resources available on the Trimble SketchUp website:
If you require further assistance regarding your subscriptions, please submit a ticket to our support team at SketchUp Australia.
Note: we include these links to the Trimble SketchUp Help Center hosted by our US SketchUp partner as additional references. However, please note that any questions relating to your account and billings, you should always refer to our SketchUp Australia website and contact our team.