Manage my Subscription Renewal

Your SketchUp subscription is set to Auto-Renew, by default, when you purchase via our SketchUp Australia web store.  This is to ensure that you can continue to use SketchUp without interruptions.

If you turn off your auto-renewal in your SketchUp Australia account, your licence will stop working at the end of the 1 year. You will need to manually renew your subscription to regain access.

NOTE: To ensure that you can continue to use SketchUp without interruptions, we do not recommend turning off the auto-renew.

1) To manage your renewal, navigate to the sign-in page for SketchUp Australia account via our website: 

 2)  Sign in and go to "My Subscriptions", where you can see an option to "Cancel" your subscription.

Important : Please note that "cancel subscription" in this case means turning off the auto-renewal when your subscription is up for renewal, it does NOT affect your current subscription. You'll see the status changes to "Pending Cancellation".   

What if I change my mind after turning off my auto-renewal? 

You can reverse the "Pending Cancellation" status by signing to your SketchUp Australia account and turning the auto-renewal back on at any time before your licence is due to expire. 

If you want to renew your licence after your subscription has expired, you can re-activate your subscription via our web store (placing a new subscription order). Please purchase using the same email used for your previous licence (your Trimble ID). If your subscription has expired for more than 5 days, you will commence your subscription period from the new purchase date.