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Do you sell Student licences? / EDU Subscription FAQs

 

If you are a current student or educator, you are eligible to purchase our EDU Subscription. 

Please visit our EDU Subscription webpage to purchase. 

See also what's included in your EDU subscription plan?  

For higher education or training institutions e.g. TAFE, universities, you can also purchase the EDU licenses as a bundle package. Please contact us for more information.  

 

EDU Subscription FAQS 

1) Do I need to provide proof of EDU eligibility?

Yes, you'll need to provide proof that you are currently a student or educator. 

For Students

You must attach proof of enrolment to your order. Your proof of enrolment should include your Educational Institution (contact information) AND evidence of current enrolment (eg, student ID, enrolment letter). We also accept ANY of the following documents:  

  • Your current Student ID with a "valid to" date (preferred)
  • Letter/Email of Enrolment 

For Teachers

Please provide one of the following:

  • Letter/Email confirming Teacher registration
  • EDU email address
  • Staff ID card with expiry date

You will be prompted to attach and upload your document at checkout. 

 Exception: If you sign up with a valid .edu email address – you do not need to submit proof of current enrolment.

CAUTION: Please be aware that providing falsified, altered, or misleading identity or eligibility information is strictly prohibited. Our verification and security systems actively detect and investigate suspected fraudulent activity, and any orders found to contain inaccurate or deceptive details may be cancelled without prior notice.

Upload Proof of Cert.jpg

2) How  do I know if my EDU ID has been accepted?

We'll review your uploaded document before processing your order. If the document is not valid or cannot be authenticated, you'll receive an email advising that a resubmission of your EDU ID is required. 

If you are unable to provide a valid EDU ID, you will have 90 days from the date of the order to request a refund. After this period, we are entitled to retain the funds. If you need assistance with providing your EDU ID or have any queries about this process, please contact us - we’re happy to help.

 

3) What is the EDU Subscription term?

Each EDU Subscription plan is valid for 12 months. There are no other term options for either shorter or longer plans. At the end of your subscription, you can purchase a new EDU subscription for another 12  months, with up-to-date proof of your continued eligibility. Alternatively, if you are no longer a student or educator, you can always purchase SketchUp Pro. Make sure you place your order with SketchUp Australia for the lowest prices and local support.   

 

4) Is there an option to set EDU subscription to auto-renew? 

No, SketchUp Education Subscriptions do NOT automatically renew. If at the end of the subscription term, you are still eligible for a SketchUp Education Subscription for another year, you will need to place a new order with up-to-date proof of your continued eligibility.

 

5) Will I still be able to access all my files when I renew? 

Yes, you can save your files in a folder on your computer for access any time when you have a valid SketchUp subscription. 

 

6) How many people can use each subscription?

Each subscription is assigned to a single user for the duration of the subscription term.

 

7) How many devices can I use my SketchUp subscription on? 

Each SketchUp EDU subscription can be authorised on up to 2 devices (plus 1 iPad) at the same time. You can deauthorise your subscription from your device to move the authorisation(s) to different devices. Only  1 of these authorised devices can be actively using SketchUp at any time (each subscription is only to be used by 1 person after all). You can mix authorisations between PCs and Macs.

 

8) When will my new subscription be ready to use? 

You'll be sent emails and instruction to download and install your subscriptions, typically within a few hours of payment being received, provided you have also sent through your proof of enrolment/educator status.

If you have not received email confirmation on your subscription after one business day, please contact us via our website. 

 

 

 

 

 

 

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