These instructions apply to USD SUBSCRIPTIONS ONLY.
Note: If you are within the 14-day cooling off period, you can request a refund from Trimble SketchUp US and then make your purchase via SketchUp Australia.
If it has passed the 14-day cooling off period, then follow these steps to disable your auto-renewal for your USD subscription.
You can continue to use your USD subscription until it expires, then you can purchase your new subscription from us i.e. BuildingPoint / SketchUp Australia.
For Users migrated to Trimble Admin ConsoleThe instructions below relate to the Trimble Account Management Portal (AMP). If you have been migrated to the Trimble Admin Console, see Auto-Renew Settings for Admin Console to disable the auto-renew settings. |
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Instructions:
Follow these steps to disable your plan's auto-renewal in Plan Settings FOR USD SUBSCRIPTIONS.
1. Sign in to your Trimble Account Management portal using the email address that you used to purchase your subscription from the US Store. Locate the plan you would like to adjust and click Edit Plan Settings
2. In the Edit Plan modal, select Manage Auto-Renewal.
3. Use the toggle to disable auto-renewal and click Done.
Once disabled, you can still access and use all products and features in your plan for the rest of your subscription term.
Once your subscription expires, buy from SketchUp Australia.