Like many computer programs, SketchUp requires certain hardware and software specifications in order to install and run. These are basic requirements, though, so you may want to use our recommended suggestions to improve performance.
Please refer to this article: SketchUp Pro Hardware and Software Requirements
Note: we do include a few links to the Trimble SketchUp Help Center hosted by our US SketchUp partner as additional references. However, please note that any questions relating to your account and billings, you should always refer to our SketchUp Australia website and contact our team.